Nick Chavez Beverly Hills

Hello...I'm wondering how long it takes to get a response from customer service for an online order that I placed and when I received it, two items were missing. I have sent 2 emails about this...one on 6/29 and another on 7/2. Thank you.

Hi Ladies!

So sorry about the delays to your questions.  We recently went through a massive server upgrade, which deleted all of our Customer Service emails.  We had quite a time trying to recover each and every one of them.

Please absolutely let us know if your issue is still outstanding.  We have been furiously trying to answer all of your important concerns as fast as our little fingers can type.

We apologize for any trouble this might have caused.  But we assure you, we are alive and well here, still trying our best to make every day a little more GLAMOROUS!

xoxo,

Nick